Terms and conditions
Running Sourdough courses and the Sourdough School website is a business and despite me feeling very much that I am inviting new friends in, I am afraid we still have to have terms, which we adhere to.
Terms Client (you)
Contract
By booking a course or buying a Sourdough School enrollment you agree to accept the following terms and conditions.
These are the terms of enrollment onto a course at The Sourdough School or to the content of The Sourdough School website. These terms and conditions constitute the terms of the legally binding contract (“the Contract”) between you, the student, any Guarantor set out in the enrollment form and The Sourdough School (“The School”)
Payment
Payment should be made in full at the time of booking, ideally online or via BACS. The Sourdough School cannot take provisional bookings for courses and we are unable to confirm your place on a course until we have received payment in full. Cheques should be made payable to “The Sourdough School Ltd,” and should be returned with the booking form.
Confidentiality
By attending a Sourdough course you automatically become a student of The Sourdough School website for 12 months. After this time you will be given then option to keep your account active via a monthly payment scheme.
All users acknowledge and agree that the content, information, materials and comments in this website are confidential to The Sourdough School
All users agree to maintain this content and all elements in strict confidence and not to disclose or provide access thereto to any unauthorized person or entity and are strictly for personal use only.
This includes but is not limited to the following rules:
Students are provided with a link to register for the The Sourdough School students area of the website.
Students do not have the right to share the password OR any document or material available on the website unless otherwise specified by Vanessa Kimbell in writing.
All users must not:
- Copy, publish or reproduce any of the content from this website
- Collect data and contact details of members for unsolicited commercial communication such as emailing.
- Remove any copyright or other intellectual property notices contained in the original material from any material copied or printed off from this website.
- Or use any content or information from this website in any way for a purpose other than personal use.
Cancellations and refunds
Cancellation by us.
In the unlikely event of a cancellation by The Sourdough School, we will undertake to provide a suitable alternative course within a reasonable period of time or make a full refund to you.
If you need to change the date of your booking please notify us in writing to bookings@sourdough.co.uk at least 8 weeks prior to the course date and we will be more than happy to help find an alternative date.
Cancellation of a course by you. If you cannot attend a course:
The Sourdough School is unable to offer refunds on any courses booked. Transfers to another class may be made, but only in extenuating circumstances and at the sole discretion of The Sourdough School Team. In this case, The Sourdough School must be advised in writing at least 2 months prior to the commencement of the course. In the event that you are unable to attend a class and would like to send someone to replace you, please notify The Sourdough School in writing by email to bookings@sourdough.co.uk
The school vouchers must be used within 12 months from the date of issue.
There is NO cash alternative or refund for vouchers.
In the case of price changes of courses specifically booked the voucher price will be honoured.
There are no refunds whatsoever for enrollment of the Sourdough School website.
You accept that any breach of the terms and conditions will result in immediate cancellation/termination of the class.
Sourdough Sisters
Our Sourdough Sisters courses are run only for charity workers and are entirely for non-profit teaching. The information, recipes and knowledge passed on during the course, and the included enrollment of the Sourdough School students pages is only to be used to benefit the specified charity and its attendees, and is not to be used in any way for personal profit. We reserve the right to end membership should we believe that this is not the case.
Privacy Policy
The purpose of keeping your personal information is to keep you informed of courses, developments and special offers however we guarantee your details will not be sold for commercial.
We will remove your name from the databases upon request. In agreeing to allow your details to be stored in the first instance you recognize that we may retain your postcode information (without the property address) for statistical purposes.
Newsletters sent by email by The Sourdough School will contain the means of allowing you to unsubscribe from that mailing list.
In the event of The Sourdough School being found to have breached this privacy policy, it will undertake to remedy the breach forthwith.
Anti-social behaviour
We reserve the right to ask any student to leave the course at any point due to any racist, abusive, homophobic, anti-social behaviour. It is entirely at our discretion to remove anyone from the classroom, without notice or refund.
Health and Safety
St John Ambulance Emergency Aid Certificate
Food Safety certificate
Allergies
Whilst Vanessa is First Aid trained it is the responsibility of the student to inform the course tutor of any clinically diagnosed allergies and to inform the tutor where their medication / auto-injector is on the day of the course.
Liability
The Sourdough School agrees to provide cookery and gardening classes in accordance with promotions or schedules on the www.sourdough.co.uk website with due skill and care in accordance with best teaching practice. We provide all the ingredients, equipment, knives, aprons and any other equipment for both cookery courses and all garden tools for gardening courses.
The Sourdough School regrets that that we are unable to tailor courses to special dietary requirements however we do try and accommodate food preferences as far as possible.
The Sourdough School agrees to be responsible, so far as reasonably practical, for the health and safety of our equipment & ingredients used in the courses.
The Sourdough School will not be responsible for, or have any liability to you for, accidental damage or injury arising during classes in your home or resulting from the actions or omissions of anyone attending the course. The Sourdough School will be responsible for damage directly caused by The Sourdough School if notified at the time.
You must not bring any items of special value onto the School’s premises. The School will not accept responsibility for the loss of any personal possessions.
The School will not be liable for any loss suffered by you, which is indirect, special or consequential.
The School will not be liable for any loss suffered by you resulting from any event, which is beyond the reasonable control of the School.
General
Courses are not open to any bread making professionals who teach bread making. Cookery school teachers and bread making teachers may attend courses by prior arrangement only, but do not have access and are not eligible to be members of the Sourdough Club.
The Contract contains all of the contractual terms agreed between you, the invoice addressee and the School.
No failure or delay by the School in enforcing any of its rights under the Contract shall be deemed to be a waiver of such right.
The Sourdough School Ltd is trading as “The Sourdough School.”
The Contract shall be governed by English law.